GRIEVANCE REDRESSAL

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A client can follow the following steps in case of grievance or feedback:

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 1.     If you are not satisfied with my services and would like to lodge a complaint, I would request you to reach out to me, your Research Analyst. You can send the complaint in writing or via email.

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Please  contact  Compliance  Officer  of  the  research  analyst  Salonee Sanghvi, 1005A Jeejeebhoy Towers, Dalal Street, Fort, Mumbai - 400001 / info@mywealthguide.com and Phone No. +91-7304278745.

 

2.      I will try to resolve your complaint within 10 to 15 working days. I will try to understand the the nature of your complaint and identify how best to resolve the issue. After my investigations into your complaint, I will be in touch to provide you with a full response to your complaint. 

 

3.     If your complaint is not resolved within a period of one month, you may refer your complaint to the regulator – The Securities and Exchange Board of India (SEBI).

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SCORES portal and ODR portal has been established for resolution of disputes arising in the Indian Securities Market. If you are unsatisfied with the response or resolution provided, you may access SCORES portal or ODR Portal, via below link-

·      SCORES – scores.sebi.gov.in

·      ODR PORTAL- https://smartodr.in